To protect personal data during check-in, essentry offers a Privacy Mode that hides characters on the kiosk display while users are entering sensitive information, similar to entering a password. This prevents nearby guests from reading personal entries.

What is Privacy Mode?

When Privacy Mode is enabled, text input fields on the kiosk are visually masked (e.g. shown as dots or hidden characters) while the guest is typing.
This is especially useful in high-traffic or open reception areas.

How to enable Privacy Mode

Privacy Mode is configured per location.

Steps

1. Log in to essentry Dashboard

2. Navigate to Company > Locations

3. Select the relevant location

4. Find the Kiosk Privacy Mode setting

5. Choose the desired option (see below)

6. Save your changes

Privacy Mode options

• Disabled
  Privacy Mode is not available.

• Enabled, off by default
  Privacy Mode is available but must be manually activated by the guest.

• Enabled, on by default
  Privacy Mode is active automatically but can be turned off by the guest if needed.

How Privacy Mode looks on the kiosk

When Privacy Mode is active, entered characters are hidden on the screen to protect sensitive information from being viewed by others nearby. You can see an example of what this looks like, on the kiosk, below.

Updated February 02, 2026 08:05