Sometimes guests may forget to check-out as they leave. 

You can add a transition to automatically check guests out at a specific time, such as the end of the business day.

Automatic Check-out at a specified time

If a guest has forgotten to check-out at a kiosk or at reception and has stayed in the Onsite status after they have already left, you can set up a transition that will automatically check-out all guests at a specific time.

1. Navigate to Company > Check-in Flow and select the check-in flow you wish to apply this configuration to.
2. Click Edit Current Flow.
3. In the Onsite status, add a new transition and set the type to Triggered at or after a certain time.
4. Set the target state to Left and assign a title and a time at which the onsite guests should be checked-out.
5. Click Save and then click Publish & Use All Changes.

Updated August 08, 2024 09:00