Overview of the Reception View

To get to the reception view, simply click on Reception in the sidebar.

 

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The following states appear in the reception view and contain guests at different stages of the check-in process.

 

Upcoming

In the Upcoming state you will find an overview of all people who have been invited to appointments and have not yet arrived at the location.

 

Pending

The Pending state is a temporary status in which people appear for whom further checks or action by reception is required.

  • Guest has no appointment and is a spontaneous visitor
  • Guest has not passed the Trusted ID Check or has not agreed to identity verification
  • Guest must wait for escort

 

On site

The On-Site state shows all guests who are currently at the location.

 

Past

The Past state shows all guests who have checked out or were rejected and have left the location.

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