As a receptionist, it is your task to manage guests on site with the help of essentry. For this purpose, the dashboard contains the menu item Reception. In the section "Pending" within the reception view, you will see all guests who have already registered but have not yet been confirmed by you.
To view more information about a guest, click on the respective line. In this detail view you can also approve or reject the guest.
If you click on "Reject", this guest will be rejected and will have to log in again. For your security and to avoid mistakes, you must confirm this action again in a popup.
If you click on "Approve", the guest will be approved to enter the site. You may have to complete some data. If this is the case, a detailed view opens automatically and the missing fields are marked.
If the system cannot find an invitation for the guest, no host is selected. If you need to select a host, you will be prompted automatically before approving. In this case, you must search for and select the host on the left side of the details view using the search field.
If you are not prompted to specify a host, approving is also possible as is. In this case, please check in another system or with the responsible person, if necessary, whether the guest is allowed access according to the regulations at your location.
After you have entered all information, click on "Approve" in the detail view. When all required data has been entered, the detail view will be closed and the guest will automatically move to the "On-Site" area.
If you serve several locations or have other tasks, please select the location you are working at first. Then select the section "Reception".
The same applies to several entrances. You select these on the right above the guest list.