The privacy policy is displayed to all guests during registration and check-in. In order for a custom privacy policy to be displayed, it must be set up in the compliance settings. If there is no privacy policy, the default essentry policy will be displayed. Multiple privacy policies can be created and applied to locations as desired.

Navigate to Company > Compliance in order to view the Compliance overview.

1. Scroll down to the Legal Texts section
2. Click + New Legal Text
3. Add in the Internal Document Name
4. Add in the Localized Document Name this will need to be added for every language that the Text is in
5. Add the wording of the Legal Text to the body
6. Click Create

A permanent link to the current version for all languages is provided in the top right.

Warning: While the Privacy Policy exists as a legal text, it has not yet been assigned to any Location.

Assigning the Legal Text to a Location

Navigate to Company > Locations  and select the desired location from the list.

1. Scroll down to Privacy Policy and select the privacy policy you wish to use from the drop down menu.
2. Click Save to apply the changes.

An Imprint can be added in Company > Compliance  if desired. The process is the same as adding in a Privacy Policy: 

• Scroll down to Legal Texts and click + New Legal Text. 
• Now we need to assign it to a location via Company > Locations.
• From there, add it to your location in the same way as the Privacy Policy just scroll down to Imprint and add it to the location there.

Edit an existing Privacy Policy or Imprint

If a Privacy Policy or an Imprint has already been created, you can edit these as required using the pencil icon. They can be found in Company > Compliance  under the Legal Texts section.

Updated January 29, 2026 15:37