Access rights in essentry can be assigned either dynamically within the Check-in Flow or based on the appointment duration.

When using appointment-based access authorization, a guest’s access card automatically becomes invalid when the appointment ends. This can lead to issues if the guest still needs to leave the building or pass exit-controlled areas after the appointment time.

To avoid this, you can configure an access grace period that keeps the access card valid for a defined time after the appointment ends through the essentry Dashboard.

How to Configure the Access Grace Period

1. Navigate to Company > Check In Flows
2. Choose the relevant Check In Flow
3. Click Edit Current Flow
4. Scroll down to the Onsite State
5. Click the Gear Icon to access settings for the Onsite State
6. Set the desired grace period duration
7. Click Update in the dialog
8. Click Publish & Use All Changes on the Check In Flow

Result

• The guest’s access card remains valid for the configured grace period after the appointment ends
• Guests can exit the building without requiring manual intervention
• Access is still automatically revoked after the grace period expires

Updated March 10, 2026 15:32